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Shipping / Delivery Policy

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Shipping / Delivery Policy

Introduction:

At HYPERPORT, we strive to provide a seamless and efficient on-demand truck booking service to meet your shipping needs. This Shipping and Delivery Policy outlines the key details regarding our services and processes.

Service Overview:

Our on-demand truck booking service allows you to conveniently book trucks for transporting goods and materials. Whether you need a small van or a large truck, we’ve got you covered. Our network of reliable carriers ensures timely and secure deliveries.

Booking Process:

Customers can book trucks through our user-friendly online platform or mobile app. Specify pick-up and drop-off locations, along with the size of the truck required. Receive instant quotes and choose the most suitable option.

Confirmation and Tracking:

Upon successful booking, customers will receive a confirmation along with a unique tracking number. Real-time tracking is available through our platform, allowing you to monitor the location and status of your shipment.

Delivery Timeframe:

We understand the importance of timely deliveries. The estimated delivery time will be provided during the booking process. Delays due to unforeseen circumstances will be communicated promptly, and our team will work to find alternative solutions.
Welcome to our Same Day Delivery service! We understand the importance of getting your products to you as quickly as possible. Our Same Day Delivery timeline is designed to provide you with a seamless and efficient experience from the moment you place your order to the moment it arrives at your doorstep.

Pricing and Payments:

Transparent pricing is provided during the booking process, taking into account factors such as distance, truck size, and urgency. Secure online payment options are available.
Such As: UPI, NetBanking, Credit/Debit Card Etc… Invoicing and receipts will be generated for each transaction.

Cancellation and Rescheduling:

Cancellations can be made within a specified timeframe, and refunds will be processed according to our refund policy. Rescheduling requests can be accommodated based on availability and prior notice.

Customer Support:

Our dedicated customer support team is available to assist with any queries or concerns. Contact information and support channels are provided on our website and within the mobile app.

Insurance and Liability:

We prioritize the safety of your goods. Basic insurance coverage is included with each booking. Customers can opt for additional insurance coverage for high-value or fragile items.

Feedback and Reviews:

After each delivery, customers have the opportunity to provide reviews and ratings, helping us continually improve our services.

Compliance and Regulations:

We adhere to all local and international shipping regulations to ensure the legal and secure transportation of goods.

Changes to the Policy:

HYPERPORT reserves the right to update this Shipping and Delivery Policy as needed. Any changes will be communicated through our platform and website. Thank you for choosing HYPERPORT managed by ETIX INDIA PRIVATE LIMITED for your on-demand truck booking needs.


We are committed to providing a reliable and efficient shipping experience. For further inquiries, please contact our customer support team at 18003090224.

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